According to the warranty, PDPAOLA will review manufacturing faults within a 3-year period.
Please note that this warranty does not cover damage caused by accidents, misuse, normal wear and tear, or the loss (partial or total) of a piece.
The warranty is valid exclusively for products manufactured by PDPAOLA and purchased through our official sales channels.
To help preserve your jewelry in optimal condition, we recommend consulting our jewelry-care guide.
If you would like to submit a warranty request, please refer to the article: I have received a faulty piece, what can I do?