All orders are prepared within a maximum of 48 business hours after their confirmation.
This preparation time may vary during peak season.
Orders for Fine Jewelry collection pieces may require a specific preparation time, which is communicated during the purchase process.
We are not responsible for external factors beyond PDPAOLA's control that may delay or prevent a delivery and are not covered by our logistics partners.
We do not ship to P.O. boxes or designated pick-up locations.