Gift Card
- I’ve lost my Gift Card’s code.
- Can I return a product purchased with a Gift Card?
- How do I check my Gift card’s balance?
- Where and how can I redeem my Gift Card?
- Can the Gift Card be returned or exchanged?
- Does the Gift Card expire?
Fine Jewelry: Warranty
- Can I request resizing from a piece of Fine jewelry collection?
- Can I request a repair of my Fine Jewelry piece?
- Can I have my PDPAOLA piece engraved, resized or repaired by a local jeweler?
- What is the warranty of the Fine Jewelry collection?
- What's covered by the warranty?
- Does my purchase include a warranty?
Fine jewelry: Care
Fine jewelry: 18K Recycled Gold
Fine Jewelry: Lab-grown Diamonds
Shipping Information
Product Recommendations
Jewelry Care
Size
Pricing
Stock
What is the shopping process?
- Can I change my order once it has been placed?
- Is it safe to use my credit card on the website?
- Why might my card have been rejected?
- What payment methods can I use to place my order?
- How does the order process work?
- Why can’t I place my order or complete the check-out process?