PDPAOLA responds to the lack of conformity of the products bought for a period of 2 years from the moment of purchase. According to the warranty, PDPAOLA will repair or replace manufacturing faults within a 2-year period. The warranty applies exclusively on products manufactured by PDPAOLA and purchased through authorized selling channels.
To maintain your jewelry in perfect condition, we’ve curated a beautiful packaging to ensure that you can enjoy your jewels to the maximum while having reusable storage options. This packaging consists of:
- The forever pouch: super elegant multifunctional accessory.
- The Secret-keeping Box: made to keep your jewels safe and protected like the most precious treasure.
- The Mini Pouches: small and exquisite little pouch, perfect for keeping your jewels safe and close to you.
- The Polishing cloth: we have included a polishing cloth that has been specially created for jewelry care.
If you want more information about the maintenance of your jewelry, please check our online jewelry-care guide.
To benefit from our warranty, get in touch with our Returns Center and our customer service team will be happy to help.