How long will my order take to arrive?

All orders are prepared within 48 business hours after the order confirmation date.

All orders, except for personalized ones and Fine Jewelry Collection, are prepared within 48 business hours after the order confirmation date.

This preparation time can vary according to peak season, like Black Friday or Christmas.

Personalized jewels and our Fine Jewelry Collection have a specific preparation time, which is indicated during the purchase process.

We do not take responsibility for factors external to PDPAOLA which may delay or prevent a delivery, and which are not covered by our logistic partners.