All orders, except for personalized ones and Fine Collection, are prepared within 24 business hours after the order confirmation date. This preparation time can vary according to peak season, like Black Friday or Christmas. Personalized jewels have a specific preparation time, which is indicated during the purchase process.
Nowadays, we deliver to the following countries.
Clicking on every country, you can find more details about shipping methods and delivery price and time.
Note: we do not send to post office boxes.
We do not take responsibility for factors external to PDPAOLA which may delay or prevent a delivery, and which are not covered by our logistic partners.
*If your request is about a Mexican order, please contact us through this link.