I have received the wrong product, what can I do? 31 December 2021 08:55 Updated We recommend that you get in touch with our customer service team through the form here, in order to exchange this for the correct product. Related articles In which cases can I return an item? What should I do to make a return? Which options do I have in Europe? I want to place an order, I have not received my order or I have an incident with an order that I have received. Who do I contact? How do I figure out my ring size?