I have received the wrong product, what can I do? 22 January 2024 15:37 Updated We recommend that you get in touch with our customer service team through the form here, in order to exchange this for the correct product. *If your request is about a Mexican order, please contact us through this link. Related articles What should I do to make a return? In which cases can I return an item? Which options do I have in Europe? I want to place an order, I have not received my order or I have an incident with an order that I have received. Who do I contact? Which are the return options outside Europe?