I want to place an order, I have not received my order or I have an incident with an order that I have received. Who do I contact? 22 January 2024 15:19 Updated In our "Frequently Asked Questions" section you can find all the information you need. If you still need our help, please contact us using the following form *If your request is about a Mexican order, please contact us through this link. Related articles What should I do to make a return? What do I do if I have not received my order? In which cases can I return an item? I have received the wrong product, what can I do? I want to work at PDPAOLA, who do I contact?